Technical Writer
Date Posted

December 8, 2023

Contract Type

Full-Time

Location

Salt Lake City, UT

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Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.

Summary:
As a Technical Writer, you will partner with teams across Cosm to create and maintain online help and documentation for people that use Cosm products. Your primary role will be creating and updating documentation for:

Production software for creating immersive experiences and broadcasting live events

An advanced platform used to create and display planetarium presentations

We’re looking for a proven self-starter who enjoys creating amazing content.

Responsibilities:

Create and maintain single-source documentation for products and processes, including guides, online help, training materials, job aids, and more

Work with a variety of subject matter experts to ensure technical accuracy

Release content and updates in accordance with specified milestones and timelines

Tailor materials to specific audiences and purposes while adhering to existing brand and documentation standards

Identify areas to improve workflows, mitigate risk, and delight internal and external Cosm customers through consistent and dependable documentation

Assemble regular status and utilization updates for leaders

Collaborate to update and maintain standards and processes for consistent documentation creation

Innovate solutions to establish or improve processes and deliverables

Experience:

At least three years’ experience as a technical writer

Bachelor’s Degree in English, Communications, Technical Writing or equivalent experience

Demonstrated experience with Flare, RoboHelp, or similar authoring tools

Excellent verbal and written communicator

Advanced understanding of standard English grammar and accepted standards for technical communications

Ability to manage multiple projects with strict timelines

Demonstrated technical acuity and keen attention to detail

Passion for creating positive experiences for Cosm guests, customers, and team members

Preferred Experience:

Interest in astronomy or related sciences

Experience writing technical content for one or more of the following industries: broadcasting, parks and attractions, performance venues, science and education, and sports and entertainment

Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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ALL RIGHTS RESERVED.